“We were inundated with appointments and the waiting room was packed. What we were doing just wasn’t working efficiently.” says Sandra Gunby, an RN working with Dr. Naveda Yasmeen, a practice with the Hamilton FHT. Read how Advanced Access & Efficiency principles impacted their practice.
Regent Park CHC Regent Park Community Health Centre's involvement with QIIP led to, among other changes, ensuring consistent health messaging and collaborative goal setting. Click here to read about their journey.
Greenstone FHT "Creating and sustaining a workplace culture of innovation and change amongst a sea of barriers..." is how the Greenstone Family Health Team describes their journey. Read morehere.
"Who said waiting was a requirement?"
The Greenstone Family Health Team, from Geraldton, Ontario, shares their team journey in implementing Advanced Access within their organization. Watch their story, and listen to the experiences and achievements of one team's quality improvement journey.
The opinions expressed in this publication are those of the authors/researchers and do not necessarily reflect the official views of the Ontario Ministry of Health and Long-Term Care.
QIIP takes no responsibility for the accuracy or validity of information or advice provided on sites linked to these pages.